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CCTV
IP Camera #
Lilin
#
720P HD IP Camera
1.3MP HD IP Camera
L Series
iMEGAPRO
IP speed dome
NVRS #
Lilin
#
Embedded standalone NVR
IP Encoder & Decoders #
Lilin
#
1080P Video Decoder
Video Encoder
CMX #
Lilin
#
CMX software
CMX recorder
CMX ANPR
DVRs #
Lilin
#
Hybrid H.264 DVR
H.264 DVR
MPEG-4 DVR
SATA Raid
analogue cameras #
Lilin
#
700 TVL camera
BOX camera
dome camera
IR camera
speed dome
panorama camera
Home series products #
Lilin
#
Home series camera
Home series H.267 DVR
Accessories #
Lilin
#
PoE Injector & Splitter & Switch
Camera Housing
Camera Bracket
Infrared Illuminator
Speed Dome Bracket
Keyboard
Infrared Remote Controller
Matrix
Scanner
Others
NVRS #
Lilin
#
Fire alarm system
ADDRESSABILE #
LIFECO
#
Addressable
CONVENTIONAL #
LIFECO
#
Conventional
Fire Fighting Equipment
fire extinguisher #
LIFECO
#
FIRE EXTINGUISHERS
CABINET&ACCESSORIES #
LIFECO
#
CABINET&ACCESSORIES
Fire Sprinkler System #
LIFECO
#
Fire sprinkler system
Deluge/Water spray System #
LIFECO
#
Deluge /water spray System
Fire Protection System - valves #
LIFECO
#
Fire protection system -valves
Monitors And ACCessories #
LIFECO
#
Monitors And ACCessories
Fire Protection System - Misc #
LIFECO
#
Fire Protection System - misc
sound system
AMPLIFIERS AND PREAMPLIFIERS #
RCF
#
Amplifier with Audio Player
Integrated Amplifier
Power Amplifiers
Flexa System
PFC Digital Power Supply Class HD Professional Pow
Class H Professional Power Amplifers
Preamplifier and Mixer
Accessories ES 3160 and ES 3323
FLUSH MOUNTED, CEILING AND WALL SPEAKERS #
RCF
#
Ceiling Speakers
Compact Speaker
Universal Speakers
Garden Speakers
Accessories Speakers
SOUND PROJECTORS, MONITORS AND COLUMN SPEAKERS #
RCF
#
Sound Projector
Column Speakers
Monitor Series
Monitor Q Series
HORN SPEAKERS #
RCF
#
HORN SPEAKER WITH DRIVER
Aluminium Horn Speakers
Fiberglass Horn Speakers
Accessories for H6045
MICROPHONES #
RCF
#
Hand-Held Microphone
Desktop Microphone
UHF Wreless Microphones
Paging Microphone
MP 300 System
Accessories
CONFERENCE SYSTEMS #
RCF
#
CONFERENCE SYSTEMS
Accessories
Cable and Connectors
AUDIO SOURCES #
RCF
#
Amplifier with Audio Player
MOBILE AMPLIFICATION #
RCF
#
Mobile Amplification Systems
Archived Products #
RCF
#
Archived Products
VOLUME ATTENUATORS AND AUDIO TRANSFORMERS #
RCF
#
Attenuators and Switchers
Line Transformer
Test Instrument
MATV system
Optical transceiving systems #
WISI
#
FIBER LINE optical transmitters
FIBER LINE optical receivers
FIBER LINE accessories optical nodes
Optical receiver
MINI NODE optical node
Micro receiver
Micro node
ACCESS LINE
Amplifiers, Power supplies #
WISI
#
Multiband amplifiers for VHF-UHF, FM
Splitband amplifiers
MINI LINE in-house distribution amplifiers
MINI LINE in-house distribution amplifier 6 output
HOME LINE in-house distribution amplifiers
VALUE LINE programmable distribution amplifiers
VALUE LINE distribution amplifiers with rotary swi
VALUE LINE accessories for programmable amplifiers
COMPACT LINE programmable trunk amplifiers
COMPACT LINE accessories
Power supplies
Channel processing #
WISI
#
MINI HEADEND analog
COMPACT HEADEND OH modules analog
COMPACT HEADEND OH modules digital
TOPLINE HEADEND basic unit
TOPLINE HEADEND DVB remultiplexer
TOPLINE HEADEND modules analog TV
TOPLINE HEADEND modules analog FM
TOPLINE HEADEND modules digital TV
TOPLINE HEADEND accessories
STREAMLINE
Receiver #
WISI
#
Receivers DVB-S
Accessories SAT receivers
Satellite receiving systems #
WISI
#
WISI ORBIT TOPLINE offset antennas
WISI ORBIT TOPLINE offset antennas OA 85
WISI ORBIT TOPLINE feed systems
WISI ORBIT TOPLINE feed holder
WISI ORBIT offset antennas
WISI MULTISYSTEM QUICK, stand alone, 5 inputs
WISI MULTISYSTEM QUICK, cascadable, 5 inputs
WISI MULTISYSTEM QUICK, cascadable, 9 inputs
WISI MULTISYSTEM QUICK, cascadable, 17 inputs
MULTISYSTEM QUICK accessories
WISI multitap
Coaxial cables #
WISI
#
Coaxial cables 75 ? white
Coaxial cables 75 ? black
Electrical accessories #
WISI
#
Tee-splitter, plug-on type
DC block/filter
Tap offs 1-way DM 2...C (F-type)
Tap offs 2-way DM 3... (F-type)
Tap offs 4-way DM 36 A/B (F-type)
Tap offs 4-way DM 3...B (F-type)
Tap offs 1-way DM 51... (F-type)
Tap offs 2-way DM 52... (F-type)
Tap offs 4-way DM 54A... (F-type)
Splitters DM 02B...08B (F-type)
Splitters SAT-IF DM 1... (F-type)
IEC accessories
Accessories for wall outlet sockets
CATV/house terminal box
Cable connecting terminals
communication system
PBX SYSTEM #
panasonic - PABX
#
Hybrid IP PBX System
Telephone
Pure IP PBX System
Analog PBXs
Voice Mail System
FAXES #
panasonic - PABX
#
Thermal Paper
Plain Paper
Multi Communication Center
Laser Printer
TELEPHONE SYSTEMS #
panasonic - PABX
#
Standard Telephone
Dect Telephone
PBX SYSTEM #
panasonic - PABX
#
Hybrid IP PBX System
Telephone
Pure IP PBX System
Analog PBXs
Voice Mail System
FAXES #
panasonic - PABX
#
Thermal Paper
Plain Paper
Multi Communication Center
Laser Printer
TELEPHONE SYSTEMS #
panasonic - PABX
#
Standard Telephone
Dect Telephone
Vedio InterCome #
FARFISA - INTERCOMS
#
INTERCOMS&VIDEO INTERCOMS
PBX SYSTEM #
panasonic - PABX
#
Hybrid IP PBX System
Telephone
Pure IP PBX System
Analog PBXs
Voice Mail System
FAXES #
panasonic - PABX
#
Thermal Paper
Plain Paper
Multi Communication Center
Laser Printer
TELEPHONE SYSTEMS #
panasonic - PABX
#
Standard Telephone
Dect Telephone
Vedio InterCome #
FARFISA - INTERCOMS
#
INTERCOMS&VIDEO INTERCOMS
PBX SYSTEM #
SIEMENS - PABX
#
SIEMENS HIPATH 4000
SIEMENS HiPath 1100
SIEMENS HiPath 3000
Hipath VOIP PABX
Wireless PABX
Telephones
TELEPHONE SYSTEMS #
SIEMENS - PABX
#
Cordless Phones
NextG phones
Corded Phones
Call Centres #
SIEMENS - PABX
#
Call Centres
PBX SYSTEM #
panasonic - PABX
#
Hybrid IP PBX System
Telephone
Pure IP PBX System
Analog PBXs
Voice Mail System
FAXES #
panasonic - PABX
#
Thermal Paper
Plain Paper
Multi Communication Center
Laser Printer
TELEPHONE SYSTEMS #
panasonic - PABX
#
Standard Telephone
Dect Telephone
Vedio InterCome #
FARFISA - INTERCOMS
#
INTERCOMS&VIDEO INTERCOMS
PBX SYSTEM #
SIEMENS - PABX
#
SIEMENS HIPATH 4000
SIEMENS HiPath 1100
SIEMENS HiPath 3000
Hipath VOIP PABX
Wireless PABX
Telephones
TELEPHONE SYSTEMS #
SIEMENS - PABX
#
Cordless Phones
NextG phones
Corded Phones
Call Centres #
SIEMENS - PABX
#
Call Centres
Video Conferencing #
Video Conferencing
#
Video Conferencing
access control
What solution suits you? #
ACT
#
Access Control Product Ranges Explained
standalone #
ACT
#
Digital Keypads
Digital Keypads & Proximity (125 kHz)
Accessories
smart #
ACT
#
Reader / Controller
Radio Receiver
Access Control Software
Network Controller
Accessories
pro #
ACT
#
Readers
Controllers
Door Stations
Modules
Software
Network & Communication Devices
Reader Accessories
Cards & Fobs #
ACT
#
Proximity (125kHz)
Contactless Smart Card (13.56MHz)
Magnetic Swipe
Radio Transmitters
Accessories
What solution suits you? #
ACT
#
Access Control Product Ranges Explained
standalone #
ACT
#
Digital Keypads
Digital Keypads & Proximity (125 kHz)
Accessories
smart #
ACT
#
Reader / Controller
Radio Receiver
Access Control Software
Network Controller
Accessories
pro #
ACT
#
Readers
Controllers
Door Stations
Modules
Software
Network & Communication Devices
Reader Accessories
Cards & Fobs #
ACT
#
Proximity (125kHz)
Contactless Smart Card (13.56MHz)
Magnetic Swipe
Radio Transmitters
Accessories
FINE Access Controller #
FINE
#
Network Access Controller
Time & Attendance Recorder
T2/Wiegand Proximity Reader(125KHz)
T2/Wiegand Proximity Reader(13.56MHz)
RS485 / L Type Reader(13.56MHz)
RS485 / L Type Reader(125KHz)
Peripherals
Electronic Locks
RFID Reader
CABLES
COAXIAL CABLES #
OREN
#
RG 59 Type
RG 6 Type
RG 11 Type
50 ohm ( MIL-C Type )
Trunk (CommScope)
HDTV Broadcast Cables
HD Type (Class A+ Screening)
CCTV & SECURITY CABLES #
OREN
#
CCTV Pro Video
CCTV Pro Video + Power
CCTV Pro Video + Power + PTZ
Alarm Cables
Diaphone Cables
TELEPHONE & FIRE ALARM CABLES #
OREN
#
Indoor Telephone Cables
Shielded Telephone Cables
Fire & Alarm Cables
Fire Resistant Cables
DATA & BUS CABLES #
OREN
#
LAN
BUS
RS-485
CONTROL CABLES #
OREN
#
PVC Sheathed Cables
Oil Resistant Cables
Halogen Free Cables
ENERGY CABLES #
OREN
#
PVC Sheathed Cables
Halogen Free Cables
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Visitor Online
Call Centres
Model : Call Centres
HiPath ProCenter Agile (CALL CENTER SOFTWARE): HiPath ProCenter Agile is a full featured contact centre solution aimed at all businesses ie. small, mid-sized and large businesses is designed for the needs of the informal call centre or call handling groups. HiPath ProCenter Agile is a solution that is easy to implement, configure and use. HiPath ProCenter Agile delivers intelligent call routing, graphical reporting, and innovative productivity tools for both agents and managers, with unprecedented ease of use. HiPath ProCenter Agile is presence-enhanced with tools such as Team Lists to expedite key business processes, increase first contact resolution and improve customer satisfaction, while keeping it simple desktops extend these capabilities flexibly across the business. The Agent and Associate desktops are intuitive, Windows-based graphical user interfaces (GUIs) providing communication tools and a means for more efficient and effective call handling. The HiPath ProCenter Agile Manager application unifies all administrative and management tools in a single desktop. Included in the Manager desktop is a Graphical Design Centre a unified visual design tool for routing strategies and call and queue processing flows. HiPath ProCenter Agile has a robust reporting engine providing easy to build, customizable visual reporting with trend analysis. As part of the HiPath ProCenter portfolio, HiPath ProCenter Agile also provides a migration path for more sophisticated contact center tools as your business needs grow. The HiPath ProCenter Agile can interface with the HiPath 3000, HiPath 4000 and HiPath 5000. HiPath ProCenter Agile - Version 7.0 CALL CENTER SOFTWARE For many small and medium-sized enterprises, superior customer service is a key differentiator from larger competitors. Siemens HiPath ProCenter Agile V7.0 is a cost-effective, feature rich contact centre solution designed to meet the customer service needs of small-to-medium sized business call centers up to 100 active agents. HiPath ProCenter Agile has the flexibility to add features and functionality as required by the user. A single application base ensures seamless upgrade options and allows for expansion from small to large, from simple to sophisticated and from TDM to IP while protecting your investment. Maximizing First-Contact Resolution: HiPath ProCenter Agile's intelligent group-based routing ensures customers are connected with the best qualified agent on a contact-per-contact basis, regardless of contact medium. The multi media blended Agent Desktop provides tools and information for handling interactions more efficiently, reducing the need for follow up calls or emails and enhancing customer service quality. With integrated multimedia presence and collaboration tools, HiPath ProCenter Agile empowers agents to reach out to users anywhere in the enterprise. Simplifying Contact Center Management: Reducing complexity in Contact Center management is key for deployments in small to medium sized enterprises. HiPath ProCenter Agile provides a truly unified Manager desktop, with a flexible interface and a familiar "Outlook-style" screen layout. This means faster, easier design and configuration with one integrated tool for all management functions. Manager desktop includes: Administration Center - users, groups, and resources are defined. Broadcast Center -messages and real-time statistics can be displayed on wallboards, client-connected plasma displays or streamed to agent desktops. Design Center - intelligent group based routing flows and queue processing strategies for voice and email inter-actions. Report Center - graphical real-time and historical monitoring and reporting with key information such as agent utilization, service levels, abandon rates and average handling time for voice and email interactions. General features: Intelligent group-based routing for voice, email and callback contacts Routing, call and queue processing components include: time of day/day of week schedules, caller and email source/destination decisions, and performance level decisions. Integrated database Wallboard support CTI (CSTA) integration Multiple language support Supports IP, converged and TDM environments Call Director (optional) Integrated IVR Agent Desktop (optional) Unique multimedia presence management and collaboration tools with blended multimedia desktop (incoming voice, email, callback) System Capacity: 500 Defined Users per System 100 Active Users per System 25 Managers per System 50 Maximum number of Groups 50 Maximum number of Queues New HiPath All-in-One -the simple, complete contact centre solution in one chassis The HiPath All-in-One solution is a sophisticated and reliable converged communication platform with proven voice processing and feature-rich business telephony applications over a single platform. Can we help you set up your Call Centre now? Call us on 086 10 10000 now for a free quote now or for further information simply send an e-mail and one of our advisors will contact you. You will find a detailed brochure you can download here on the HiPath ProCentre Agile Solution.
Data Sheet